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We found 8 results matching with your query. Refine by
  • Consumer & Shopper

    Conversations with AI: How generative AI and qualitative research will benefit each other

    Generative AI could be an enabler to deliver faster, cheaper, and better research results, but the key is asking the right questions.

    20 June 2023
  • Consumer & Shopper

    ChatGPT and the rise of generative AI: navigating the changing landscape of AI

    While the domain of Generative Artificial Intelligence (AI) has been growing in recent years, ChatGPT accelerated its adoption and broke through as the first “mass” Generative AI application. It is important to take notice and put this and other emerging tools in perspective as the implications of the technologies will be far reaching and very fast.

    18 April 2023
  • Consumer & Shopper

    Brand leaders share top tips for scaling social intelligence

    Synthesio expert shares social intelligence program best practices and mistakes to avoid .

    4 July 2022
  • Customer Experience

    Cracking the code for voice commerce

    Barriers and solutions to accelerate V-Comm adoption.

    3 November 2020
  • Consumer & Shopper

    The time is now: Telehealth and rise of virtual care

    Virtual care has gained increased importance during coronavirus, but will this bring about a permanent shift in remote healthcare.

    28 July 2020
  • Consumer & Shopper

    The Future of Mobility - Autonomous, electric and shared

    Our new paper explores the latest consumer thinking around the three main mobility trends, their impact on the automotive industry, and what this means for the future.

    14 November 2019
  • Consumer & Shopper

    Virtual Reality: Hype or the Future?

    Virtual Reality (VR) technology has been around for at least a decade and you could say it’s clearly gone from sci-fi to sci-fact. However, it’s still seen as a new technology and has not hit mass adoption; so what has gone wrong?

    22 March 2019
  • Customer Experience

    Customer Experience as A Competitive Advantage

    There is little in terms of how managing customers’ experience and expectations can deliver sustainable advantage.

    1 March 2017

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