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We found 69 results matching with your query. Refine by
  • New Services

    A New World: Transitioning research online

    The decision to move from offline to online research should not be “if”, but when.

    19 March 2020
  • New Services

    Signals: Understanding the coronavirus crisis

    This digest brings together our latest research on coronavirus and draws on our surveys, social media monitoring and analysis from our Ipsos teams around the world.

    13 March 2020
  • New Services

    Ipsos Launches Syndicated E-Commerce Study

    A global study focused on helping you to drive online sales and future-proof your strategies

    5 March 2020
  • New Services

    Global Trends 2020: Understanding Complexity

    Global Trends 2020: Understanding Complexity provides a single-source dataset of over 200 questions Ipsos asked of people in 33 markets, on global opinions, attitudes and behaviours around brands, technology, society, consumerism and much more, and combines it with expert analysis by trend specialists.

    27 February 2020
  • Customer Experience

    Mystery Calling: Dialling up your contact centre performance

    Discover how a well-designed mystery calling programme can drive loyalty and profits in this new Ipsos Views paper.

    27 February 2020
  • Customer Experience

    Mind the gap: Why what a brand promises and what it delivers matter

    What happens when there is a mismatch between what a brand promises to its consumers and their actual experience? Fiona Moss explores the promise-experience gap, the benefits of aligning the two and the pitfalls of over-promising.

    31 May 2019
  • Customer Experience

    Designing a better mystery shopping programme

    A seven-step guide for organisations to derive more value from a better mystery shopping programme.

    31 May 2019
  • New Services

    Financial Services in a Digital Age

    Ipsos 2019 SEA Syndicated Research Series

    15 May 2019
  • New Services

    Five simple maneuvers for maximizing your APAC medtech launch plan

    What are the obstacles standing between you and success in your medtech strategies? How do you remain competitive in your space? Have you considered the needs of market access stakeholders in your medtech business plans, or is that missing from your strategy?

    29 April 2019
  • New Services

    Human Curation in an AI world

    Human curation is more important than ever in an age of ‘Infobesity’ as it offers qualities that are not replicable by AI. We show how a fusion of AI synthesis and strategic human curation can help to drive business impact.

    29 November 2018
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