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CX Service Design: Creating emotional attachment and driving brand growth
Designing customer experiences that drive business success
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The future luxury customer
This roundtable discussion was hosted by Ipsos Channel Performance and Customer Experience.
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Top three priorities for customer experience in APAC for 2023
Customer experience (CX) is found to be gaining further ground on the corporate agenda, but there is still much work to do, and many opportunities that still lie ahead.
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Environmental Sustainability: Who Cares?
A segmented landscape of engagement, challenges and opportunities
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Future of Mobility: Autonomous driving and the impact on our life
Autonomous vehicles have the potential to reinvent everyday lives and businesses
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Ipsos appoints new APAC CEO and Chief Client Officer
Current APAC CEO, Christophe Cambournac, moves to global role with the business.
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The Perils of Prediction - A podcast with Ben Page
In this episode, you can hear our Global CEO Ben Page, and our Trends & Foresight Engagement Manager Rob Gear (both ably assisted by some voices from 1966) explain why and how we should take a different approach to facing an uncertain future.
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Covid-positive experience changes outlook on life for many Singaporeans
52% Singaporeans say being positive with COVID-19 changed their outlook on life. and other findings from recent study.
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Data Dive: Here’s how people are feeling about inflation around the world
In 5 infographics, we look at what Ipsos’ recent global polling reveals about how worried consumers are about rising prices, their country’s economy and if they expect relief anytime soon.