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We found 10 results matching with your query. Refine by
  • Customer Experience

    The Experience Perspective

    The Experience Perspective is an Ipsos podcast and LinkedIn Live series covering everything from Customer and Employee Experience to Channel Performance.

    16 July 2025
  • Customer Experience

    Bring your personas to life with CX PersonaBot

    Design experiences with the customer at heart

    18 February 2025
  • Corporate

    The Directory

    The full collection of white papers, reports, and podcasts from the Ipsos Knowledge Centre.

    17 January 2025
  • Customer Experience

    Luxury, the time of transformations?

    How to surf between constants and changes.

    16 December 2022
  • Corporate

    ESG: The Corporate North Star

    The Purpose of purpose: having a clear vision about the kind of company you are is increasingly important in the ‘war for talent’, among generations who want to make a difference in their daily lives.

    7 October 2022
  • Corporate

    Crisis Management

    With such high expectations of businesses, there is much more room for perceived missteps and loud criticisms from various stakeholders.

    7 October 2022
  • Corporate

    Cultural Intelligence - How can brands and communication travel across cultures?

    How can an advert perform well in one country, but prove significantly ineffective in another? Why would a global campaign from a US brand resonate in France, but miss the mark in the UK and Brazil? And what do brands need to understand for their marketing efforts to successfully traverse international borders?

    29 September 2022
  • Corporate

    Future of Insights

    Ipsos’ Future of Insights series examines the various ways the insight function is transforming and how to elevate its impact.

    3 February 2022
  • Corporate

    Harnessing the Power of Data

    The third paper in our “Future of Insights” series explores how organisations are evolving to harness the power of data and technology for better insights.

    6 December 2021
  • Customer Experience

    Drive Your Results With Target-Setting Analytics

    This white paper outlines key tenets of the roadmap for target-setting success. We will address the importance of determining the right overall VOC measures and laying the right foundations. This includes establishing a target time horizon for corporate VOC targets, determining relevant KPIs, cascading targets to operational units – and then tracking performance against targets.

    3 February 2017

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