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Sort by Date Relevance
We found 16 results matching with your query. Refine by
  • Customer Experience

    Empowering People Teams; Navigating 2025 and beyond

    Successful People Strategy begins with enabling the People Team

    2 September 2025
  • New Services

    The Power of Product Testing with Synthetic Data

    Humanizing AI: Part 2

    7 February 2025
  • Customer Experience

    Driving compliance at the frontline

    This paper is recommended reading, by our Mystery Shopping experts, for any organisation – regulators and the regulated – interested in ensuring that frontline staff are adhering to regulatory standards and are treating customers fairly.

    11 April 2022
  • New Services

    Ipsos Update - December 2020

    The final edition of Ipsos Update of 2020 includes research and analysis on key topics including health, sustainability, gender equality and retail. We also look at public opinion on international security and the reputation of different countries around the world.

    1 December 2020
  • New Services

    SpeakEasy Newsletter - Gen Z, Millennials & Virtual Banking in Hong Kong

    Virtual Banking makes progress with Gen Z & Millennial population in Hong Kong although barriers persists, Ipsos Community Panel SpeakEasy reveals.

    25 November 2020
  • Customer Experience

    Money talks or budget walks

    Delivering a Return on Customer Experience Investment: ROCXI.

    12 November 2020
  • Customer Experience

    Customer Experience for Financial Services

    Succeeding on your path to Customer Centricity

    7 July 2020
  • New Services

    Ipsos Update - June 2020

    This month’s round-up of research and analysis from Ipsos around the world includes the latest insights on the impacts of coronavirus and how we can plan for the future, customer experience – including the emerging health and safety agenda, attitudes to work, the second world war, and public opinion from New Zealand and Australia.

    1 June 2020
  • Customer Experience

    The Forces of Customer Experience

    The science of strong relationships in challenging times.

    7 May 2020
  • New Services

    Innovating in challenging times: Research during COVID-19

    Doing research during a crisis allows businesses to better predict and prepare for what to do next.

    24 March 2020
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