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What Worries Malaysia 2019 - Are we Moving in the Right Direction
Close to one year after the 14th General Election, Malaysians believe the country is moving in the wrong direction, as their main worries shift from Corruption to day-to-day issues like Crime and Inflation & Cost of Living.
The latest ‘What Worries The World’ survey, found that from June to July last year, Malaysians who believe that the country was heading in the wrong direction was at 25%.
Three months later, the figure rose to 36% and it currently has risen to 43% as of March this year. -
Global Citizens & Data Privacy: A Malaysian Perspective
Malaysian are in the dark about how their personal information is being used and but are very trusting in how organizations and the government use their personal data
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What Worries Malaysia: Post GE 2018
After 100 days with a new government, two-thirds of Malaysia is confident that the country is on the right track.
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Malaysia: Top Issues Faced by Women & Misperceptions of Women Empowerment
Ipsos study reveals Malaysians' top issues faced by women and misperceptions of women empowerment (2021 Press Release available)
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Malaysians Confident About Current Data Protection Measures
Ipsos conducted a study among Malaysians to understand their views and attitudes towards data privacy. The study revealed Malaysians are confident in themselves and in the Malaysian Government on matters pertaining to the protection of their personal data.
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Enterprise Feedback Management (EFM)
Customers across all categories now look for a personalised experienced that is available when they want it, how they want it, where they want it. Regardless of whether the desired experience is delivered, it is now possible through the explosion of mobile coupled with the prominence of social media for consumers to give instant feedback. The consequence is the increasingly significant impact that customer experience has on the overall relationship with a brand.