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CX Signals GenAI: Gewinnen Sie tiefere CX-Einblicke, indem Sie ungefilterte Kundenstimmungen in sozialen Medien und Bewertungen nutzen.
Nutzen Sie die Macht der sozialen Medien und Bewertungen, um Ihr Kundenerlebnis (CX) zu verbessern.
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The myths and realities of social intelligence and analytics
While social intelligence is a growing space, there are still plenty of misconceptions about what it is and how it works.
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Using AI to improve Customer Experience in the consumer beauty sector
Machine learning and social data are great help for brands to spot unmet consumer needs and boost customer experience.
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What Consumers Are Saying About the Celebrity-Owned Cosmetics Market
Insights from social data reveal how the internet really feels about the explosion of celebrity-owned brands.
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The impact of COVID-19 on how we eat
An exploration of how category conversations and behaviours have changed and how brands can respond to these changes.