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We found 13 results matching with your query. Refine by
  • Customer Experience

    Pictures speak louder than words: Towards a new understanding of brand choice

    Using metaphor elicitation to gain a truer consumer-centric measure of influence.

    2 October 2020
  • Customer Experience

    Ipsos Update - October 2020

    Our new brand growth story, the future of money, fractures in French society and a special on the US election all feature in our latest monthly round-up of research and thinking from Ipsos around the world.

    1 October 2020
  • Customer Experience

    Ipsos Update - October 2018

    Welcome to Ipsos Update – our monthly selection of research and thinking from Ipsos teams around the world. October’s edition features new papers on agile research, surviving disruption, and creating strong branded memories in ads, as well as reports on Kenya, populism, and young people globally.

    1 October 2018
  • Customer Experience

    When Difference Doesn’t Mean Different: Understanding Cultural Bias

    Running global Customer Experience studies provides both better value for money than individual country studies and a degree of standardisation across markets. However, their validity remains at risk from an age-old research problem: cultural bias.

    13 July 2018
  • New Services

    Ethnography: an Unfiltered View of Reality

    Ethnography is a research method made for investigating cultural practices, rituals, consumer behaviour, routines and social norms. It helps our clients identify previously unseen opportunities through looking at people’s worlds in a new way, through putting behaviour at the heart of our investigation.

    11 June 2018
  • New Services

    Behavioural Science

    Behavioural Science at Ipsos is the use of psychology to help both public sector and brands meet their goals. The theories and methods from psychology work alongside MR techniques to understand and predict behaviour, generating total customer understanding.

    9 October 2017
  • New Services

    AppLife

    Applife is Ipsos proprietary app using mobile for qualitative research.

    27 August 2016
  • New Services

    Ethnography

    Ethnography is a qualitative research technique, characterised by spending extended periods of time with people. We immerse ourselves in their world so we can observe and understand what they say, what they do and how they do it.

    14 August 2016
  • New Services

    Mobile

    Over the past few years, we have seen an increased proliferation of mobile across the world. Not only have we seen the number of mobile users grow worldwide, but we’ve witnessed increased engagement of consumers with their mobile devices for a variety of everyday activities, whether it’s watching videos, shopping and making purchases, or simply accessing the internet. We are now past the mobile tipping point, with mobile overtaking fixed internet access in many markets, across developed and developing economies. Consumer interactions with brands are, more than ever before, fragmented and multi-layered. Consumers are leading busy lives, and multi-task routinely in their day. Consequently, many of the planned brand exposures are missed and recall relevancy is eroding faster than expected.

    7 August 2016
  • New Services

    Web Listening

    Social Intelligence delivers insights that drive strategic decisions and performance, from consumer expression and behaviours found in social media, search and other online data.

    5 August 2016
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