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We found 17 results matching with your query. Refine by
  • Customer Experience

    The Experience Perspective

    The Experience Perspective is an Ipsos podcast and LinkedIn Live series covering everything from Customer and Employee Experience to Channel Performance.

    16 July 2025
  • Consumer & Shopper

    What Consumers Are Saying About the Celebrity-Owned Cosmetics Market

    Insights from social data reveal how the internet really feels about the explosion of celebrity-owned brands.

    25 July 2022
  • Customer Experience

    Improve your product design by leveraging online reviews

    Product Intelligence Capability Demonstration

    13 July 2022
  • Consumer & Shopper

    Driving compliance at the frontline

    This paper is recommended reading, by our Mystery Shopping experts, for any organisation – regulators and the regulated – interested in ensuring that frontline staff are adhering to regulatory standards and are treating customers fairly.

    11 April 2022
  • Consumer & Shopper

    Ipsos Update – August 2021

    Featured topics include obesity, sustainability, populism, youth skills and the Tokyo Olympics. We also take a closer look at the latest research from Russia and Africa.

    2 August 2021
  • Consumer & Shopper

    The Retail Rollercoaster

    Riding the ups and downs of today’s omnichannel shopper landscape

    22 March 2021
  • Customer Experience

    Service with a smile?

    Delivering customer experience in the face of mask wearing.

    1 March 2021
  • Customer Experience

    Black Friday 2020: Time to breathe new life into the long-standing retail event

    Black Friday 2020 will be like no other. It could make or break retailers’ years. It could mark the death knell of Black Friday itself.

    19 November 2020
  • Consumer & Shopper

    Marketing in Changing Times

    Reassessing the eight motivators of purchase in the context of COVID-19.

    9 September 2020
  • Consumer & Shopper

    A little happiness goes a long way: How to grow a premium brand during a recession

    It may be natural to think premium brands do badly during a downturn, but premium brands viewed as affordable indulgences can do better in a recession.

    27 July 2020
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