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We found 5 results matching with your query. Refine by
  • Customer Experience

    The Forces of Customer Experience

    The science of strong relationships in challenging times.

    7 May 2020
  • Media & Brand Communication

    Keeping the Show on the Road

    How to adapt audience measurement methods in times of crisis.

    5 May 2020
  • Media & Brand Communication

    Brand rituals in a low-touch world

    What’s next for brands during the COVID-19 pandemic?

    22 April 2020
  • Customer Experience

    The Behavioural Science of CPG: Disrupting the customer experience

    One of the most important developments facing brands today is how digital technology is fundamentally changing customer behaviour and decision-making. This paper introduces five 'Mind Economy' trends to suggest how consumer packaged goods (CPG) brands can achieve growth in this reality.

    30 November 2018
  • Media & Brand Communication

    Audience Measurement 5.0 - Pushing the Boundaries

    We are entering the Fifth Age of Audience Measurement. It is an age where methodologies are being re-calibrated in response to a fast-changing media environment and where the quest for total understanding of audiences is higher than it has ever been. It is also an era where politics and economics are far greater barriers to progress than technical concerns.

    14 December 2017

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