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品牌價值、行為經濟學、與市場研究--章節1/2
行為經濟學的概念在市場研究中迅速地傳播開來,並激發許多人將心理學融入消費者行為的研究中。這是個很棒的發展,但大家依然還處在努力研究如何將行為經濟學原則有效應用的階段。
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民生消費品品牌如何影響千禧世代?
討論熱度極高的千禧世代是現今許多品牌的目標族群。
但,不同產業中的任何品牌都能用相同的方式對千禧世代產生一樣的影響力嗎?
還是說,對於特定產業中的品牌來說,他們需要調整對應的策略?試問民生消費品牌是否能夠使用與數位品牌一樣的方式對千禧世代造成一樣的影響力?
若答案是否定的,那麼所有民生消費品牌都需要問同樣的一個問題:我們該怎麼做?
The often-discussed Millennial generation is now a key target for many brands around the world, and in Taiwan.
But, can Millennials be equally in flounced by any brand from any categories in the same way?
Or do brands in certain categories need to adapt their strategy, such as can consumer brands truly influence Millennials in the same way and to the same extent as digital brands?
If no, then the key question that all consumer brands should be asking is ‘what do we need to do?’
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超越突破:五個關於能被主動搜尋及分享的廣告的秘密
要如何創造出具有突破性並且真正能吸引觀眾注意力的廣告呢?Ipsos Connect總裁Peter Minnium探討了幾個人們喜聞樂見並且願意分享給朋友的廣告的幾個關鍵特徵。How do you create ads that break through and truly grab viewers’ attention? Columnist Peter Minnium discusses the key characteristics of ads that people are excited to see and share with their friends.
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有效的行銷溝通始於品牌整合
一個優秀的廣告我們都能記得住,但是我們能記住這個廣告的品牌嗎?品牌被記住是製作廣告的首要目標,但奇怪的是,許多行銷人員並沒有做到這一點。其原因是,他們沒有把品牌放在廣告的核心地位。製作廣告時,行銷人員必須在最早的構思階段就從品牌入手,並在適當的情節中將品牌貫穿於整個故事架構中。有些經過檢驗的方法,可以確保製作出有效的廣告。這篇觀點文章將對這些方法進行說明,它們對有效的廣告來說都是極為重要的。 益普索洞察:人們記得的不是廣告,而是故事。若將品牌作為故事的關鍵點,融入廣告當中,就能確保廣告中的任何資訊,都能被聯想到該品牌。
We all remember great ads. But do we remember the company? This is the No. 1 aim for advertising, but, surprisingly, many marketers don’t achieve it. The reason is the brand is not front-and-center. Marketers must start with the brand in the earliest conception stage, and weave it throughout the storyline architecture at opportune points. There are several tried and true techniques to ensure success. This Point of View paper addresses those approaches— crucial to effective advertising. Key insight: People don’t remember ads; they remember stories. By integrating the brand into the ad as a key point of the story, marketers ensure any memories and messages will be credited to only their brand.
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建立更強壯的品牌
品牌,生存在一個不斷變化的世界裡,但在人們生活中扮演的角色一直都沒有改變,而人們自身的變化,也逐漸趨緩。事實上,已有充分的證據證明,相較於起伏不定的外在條件,人類在蒐集及處理資訊,並根據這些資訊作出選擇和判斷的方式,是相對穩定和一致的。對於企業來說,充分瞭解消費者可以為企業帶來較穩定的基礎。此外,現在有許多以神經科學及行為心理學為基礎的研究方法被廣泛使用,說明現在的我們已經比以往更加瞭解人類的決策過程。
企業們會有許多和他們品牌相關的問題,而這些問題最終都可以歸結為:我們的品牌現在做的如何?我們該如何才能建立更好的品牌力?
Brands exist in a constantly changing world. But the role brands play in people’s lives has not changed and people themselves change more slowly.
There is ample evidence to show that, even when conditions are in constant flux, the way humans gather and process information and make choices is more constant. For businesses, understanding people provides a relatively stable strategic anchor. There are also significant new approaches based on neuroscience and behavioural psychology that mean we know more about human decision processes than ever before.
Many of the questions businesses ask about their brands boil down to “how well are we doing” and “how can we do better?”
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精準行銷還是大眾行銷?—觸及率及精準度的平衡
如何才能讓廣告觸及率和精準度達到最佳平衡?有些行銷人員很依賴網路媒體精確選擇目標市場(Micro-Targeting)的能力。有些行銷人員則認為應該盡可能地接觸到更廣大的目標市場。那麼,對於你的品牌而言,應該如何取得兩者之間最正確的平衡呢?答案或許有點令人沮喪:「視情況而定」。
What is the best way to get the right amount of reach but also the right precision? Some marketers are seduced by the promise of micro-targeted precision through digital media spend. Others go broad and target everyone. What is the right balance for your brand? Frustrating though it may be – the answer is “it depends”.
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對於廣告的情感、關注與記憶 — 章節2/2
我們都知道,一個能夠搧動情緒的故事比較容易被記住,而這些故事也常常能夠影響我們的行為,因此,以情感為基礎的廣告通常比較能達到廣告效果。不過,一個真正有效的廣告,需要的不只是一個好的故事。
本文將概述廣告商是如何巧妙地運用情感刺激來影響消費者在品牌之間作的選擇。我們檢視人們如何去注意經過我們設計的情感刺激、如何將其保存於記憶中、之後又是如何從記憶中進行檢索,最後基於這些結果來分析其中的相互作用是如何帶來人們對品牌的取得意願。
We have always known that stories with the ability to stir our emotions get remembered. They also have the capacity to influence our behaviour. So emotion-based advertising can be highly effective, but to be truly effective it needs to be more than just a good story.
This paper outlines how advertisers can make optimal use of emotional stimuli with the aim of influencing people’s brand choices. To do that, we look at how people pay attention to, and both encode into memory and later retrieve, emotion- linked stimuli. Finally, we look at this evidence in the context of advertising to draw some conclusions about how these interact to deliver desired brand outcomes.
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對於廣告的情感、關注與記憶 — 章節1/2
我們都知道,一個能夠搧動情緒的故事比較容易被記住,而這些故事也常常能夠影響我們的行為,因此,以情感為基礎的廣告通常比較能達到廣告效果。不過,一個真正有效的廣告,需要的不只是一個好的故事。
We have always known that stories with the ability to stir our emotions get remembered. They also have the capacity to influence our behaviour. So emotion-based advertising can be highly effective, but to be truly effective it needs to be more than just a good story.
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未來保險品牌的新建立方針
面對訊息傳播快速的網路世界,以及不同投保通路的快速發展,保險業者應該建立更鮮明的品牌形象。不論是透過強化第一線人員與消費者間的互動關係,或是設立標準的服務流程等方式,業者應該努力讓消費者在每一次的互動中,留下對該品牌的正面印象。In face of this fast-information-spreading world and fast development of different channels, insurance companies should make more effort to build distinctive brand image in a comprehensive way. To strengthen delivered brand image, insurance companies should pay more attention to the moment that customers interact with insurance companies.