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We found 4 results matching with your query.

Customer Experience

Service with a smile?

Delivering customer experience in the face of mask wearing

1 March 2021
Customer Experience

Service with a smile?

Delivering customer experience in the face of mask wearing.

1 March 2021
Corporate

Corporate Reputation: The key questions answered

How to unlock the value of reputation for businesses.

15 February 2019
Customer Experience

How Mystery Shopping Drives Better Automotive CX Performance

Changing Gear - What should an automotive mystery shopping programme focus on? What do car manufacturers and dealers want from a mystery shopping programme?

19 July 2018