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We found 6 results matching with your query. Refine by
  • Corporate

    ESG Council Report 2023

    Established in 2023, the Ipsos ESG Council brings together senior level executives with responsibility for sustainability and the development of ESG best practice from some of the most respected corporations in the world.

    17 July 2023
  • Customer Experience

    Driving authentic engagement in large online communities

    Enabling qualitative insights at scale

    21 June 2022
  • Customer Experience

    Creating a sense of presence: The power of virtual and augmented reality

    Exploring the demand for more immersive experiences as we move into a more digital world.

    6 September 2021
  • Customer Experience

    The Forces of Customer Experience

    The science of strong relationships in challenging times.

    7 May 2020
  • Customer Experience

    Mind the gap: Why what a brand promises and what it delivers matter

    What happens when there is a mismatch between what a brand promises to its consumers and their actual experience? Fiona Moss explores the promise-experience gap, the benefits of aligning the two and the pitfalls of over-promising.

    31 May 2019
  • Customer Experience

    For the Love of Money? Motivation and engagement in Online Research Communities

    A study of motivational drivers to move beyond transactional relationships and towards meaningful research insights.

    29 May 2019

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