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We found 5 results matching with your query. Refine by
  • Media & Brand Communication

    Decoding Misinformation: Why we fall for fake news

    Understanding the factors that influence a person's ability to distinguish between real and fake news is crucial to tackling the misinformation crisis.

    27 May 2025
  • Media & Brand Communication

    Misfits and the Machine: Why AI alone can’t crack creative effectiveness

    In the second of our AI in Advertising papers, we explore the benefits and limitations of using AI in ad development.

    17 October 2024
  • Media & Brand Communication

    AI in Advertising Research

    Humanizing AI to Spark Creativity and Brand Success.

    18 July 2024
  • Customer Experience

    Driving authentic engagement in large online communities

    Enabling qualitative insights at scale

    21 June 2022
  • Customer Experience

    When Difference Doesn’t Mean Different: Understanding Cultural Bias

    Running global Customer Experience studies provides both better value for money than individual country studies and a degree of standardisation across markets. However, their validity remains at risk from an age-old research problem: cultural bias.

    13 July 2018

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