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We found 72 results matching with your query. Refine by
  • Customer Experience

    The third moment of truth: Why sustainable packaging became a corporate necessity

    As environmental attitudes and consumer shopping habits change, packaging offers rewards for brands who demonstrate leadership on sustainability

    29 January 2019
  • Customer Experience

    The Behavioural Science of CPG: Disrupting the customer experience

    One of the most important developments facing brands today is how digital technology is fundamentally changing customer behaviour and decision-making. This paper introduces five 'Mind Economy' trends to suggest how consumer packaged goods (CPG) brands can achieve growth in this reality.

    30 November 2018
  • New Services

    Four Ways Agile Research Will Evolve to Drive Innovation

    In today’s fast-moving, shape-shifting world, it seems virtually every business, every marketer, and every researcher wants to be agile. But, what exactly does agility mean?

    5 September 2018
  • Customer Experience

    How Mystery Shopping Drives Better Automotive CX Performance

    Changing Gear - What should an automotive mystery shopping programme focus on? What do car manufacturers and dealers want from a mystery shopping programme?

    19 July 2018
  • Society

    Ipsos Update - June 2018

    Welcome to Ipsos Update – our monthly selection of research and thinking from Ipsos teams around the world. June’s edition features new papers on shopper behaviour and the value of reputation, as well as global surveys on socialism, summer holiday plans and the Royal Family.

    31 May 2018
  • Society

    Ipsos Update - March 2018

    Welcome to the February edition of Ipsos Update – our monthly selection of research and thinking from Ipsos teams around the world.

    1 March 2018
  • Consumer & Shopper

    Does Byron Sharp's Philosophy Work for Innovation?

    Can marketers use Byron Sharp’s principles to help them launch successful innovations?

    8 February 2018
  • Society

    Ipsos Update - April 2017

    Welcome to the April edition of Ipsos Update - our monthly selection of research and thinking from Ipsos teams around the world.

    4 April 2017
  • New Services

    Ethnography

    Ethnography is a qualitative research technique, characterised by spending extended periods of time with people. We immerse ourselves in their world so we can observe and understand what they say, what they do and how they do it.

    14 August 2016
  • New Services

    Mobile

    Over the past few years, we have seen an increased proliferation of mobile across the world. Not only have we seen the number of mobile users grow worldwide, but we’ve witnessed increased engagement of consumers with their mobile devices for a variety of everyday activities, whether it’s watching videos, shopping and making purchases, or simply accessing the internet. We are now past the mobile tipping point, with mobile overtaking fixed internet access in many markets, across developed and developing economies. Consumer interactions with brands are, more than ever before, fragmented and multi-layered. Consumers are leading busy lives, and multi-task routinely in their day. Consequently, many of the planned brand exposures are missed and recall relevancy is eroding faster than expected.

    7 August 2016
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