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  • Consumer & Shopper

    Insights to Help You Unlock the Power of New Canadians

    Newcomers are the fastest growing segment of the Canadian market. The first step to winning with newcomers and building loyalty is understanding their perspectives and experiences.

    23 September 2024
  • Consumer & Shopper

    Change Means Friction

    By understanding and leveraging cognitive conflict, businesses and policymakers can develop more effective strategies for driving positive change in consumer behaviour, social attitudes, and more.

    26 August 2024
  • Consumer & Shopper

    Bringing Healthcare Segmentations to Life With GenAI-Powered Persona

    Persona bots, fueled by sophisticated algorithms and trained on robust datasets, embody the attitudes, behaviours, and preferences of real-world doctors, patients, and pharmacists.

    12 August 2024
  • Customer experience

    AI and the Future of CX

    By embracing Gen AI to improve efficiency and effectiveness, staying attuned to customer needs, and designing empathetic experiences, organizations can successfully navigate the future of CX.

    15 July 2024
  • Consumer & Shopper

    Brand Success in the GLP-1 Era

    Our roadmap for GLP-1 brand success is based on the three fundamental pillars of understanding Context, acting with Empathy, and shaping Expectations.

    26 June 2024
  • Consumer & Shopper

    A Dose of Digital: Can Pharma Make DTx a Healthy Business?

    Digital therapeutics (DTx) are emerging as a potential game-changer in healthcare, offering evidence-based digital interventions to help prevent, manage, or treat specific conditions.

    24 June 2024
  • Consumer & Shopper

    Unlocking the Future of Lotteries & the Evolving Gambling Landscape

    Hear invaluable insights into identifying untapped audiences and captivating the next generation of lottery players, paving the way for sustainable growth within the category.

    12 June 2024
  • Consumer & Shopper

    The Culinary Kaleidoscope: VANTAGE 2024

    Hear more about the unique influence of Canada's diverse multicultural population on the foodservice industry, as well as a comparative study of chain restaurants and independent stores.

    3 May 2024
  • Consumer & Shopper

    How Context Can Inspire Brand Growth

    Marketers need to move away from static brand growth models towards more dynamic contextual brand choice models that respond to the ever-changing context in which brands and their consumers live.

    12 April 2024
  • Consumer & Shopper

    Shifting Shoppers’ ESG Attitudes to Action

    Discover how ESG plays out for shoppers, manufacturers and retailers, what the roles and responsibilities are for each party, and how understanding and the use of relevant information can incentivize shoppers to change behaviors.

    8 April 2024
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