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We found 7 results matching with your query.

Customer experience

Customer Perspective: An Ipsos Podcast

An Ipsos podcast series exploring best practices in customer experience strategies, mystery shopping and channel performance.

1 October 2024
Customer experience

Channel Performance Management

Read more about three focus areas to consider when measuring and managing channel performance.

5 November 2021
Customer experience

The Unconscious Side of Brand Loyalty and Why it Matters

by Amy Charles & Joel Weinberger

26 May 2014
Customer experience

Measured Engagement in Times of Change

By Amy Charles

31 July 2013
Customer experience

Are Your Employees In A Relationship - With Your Customers?

By Amy Charles

2 May 2013
Customer experience

Lead and Communicate to Drive Employee Engagement

by Amy Charles & Trevor Clarke

5 September 2012
Customer experience

The Importance of Being "Liked"

by Dave Pierzchala

27 July 2011