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  • Consumer & Shopper

    Decoding 'China Chic' cosmetic brands

    'China Chic’ is taking the cosmetic industry by storm. Fiona Wang, our Social Intelligence Analytics (SIA) expert explains how.

    5 May 2022
  • Consumer & Shopper

    1 in 3 would rather live without sex than without a mobile phone. How does this affect the Customer Journey?

    For many people the mobile phone and social media are indispensable. Especially the chat and messaging functionalities are popular. Under the influence of these applications, there is a growing need for constant communication with each other. And that does not only affect communication between friends and acquaintances, but also business communication between companies and customers.

    20 March 2018

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