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Sort by Date Relevance
We found 8 results matching with your query. Refine by
  • Customer Experience

    Rewiring your CX DNA

    The foundations of a winning customer strategy

    2 June 2023
  • Customer Experience

    Three key learnings on luxury and sustainability

    Discover the three key learnings from our latest luxury roundtable hosted by Ipsos' Channel Performance and Customer Experience experts

    28 April 2023
  • Customer Experience

    CX Service Design: Creating emotional attachment and driving brand growth

    Designing customer experiences that drive business success

    6 December 2022
  • Customer Experience

    The future luxury customer

    This roundtable discussion was hosted by Ipsos Channel Performance and Customer Experience.

    16 November 2022
  • Customer Experience

    Up close and personal: Humanising omnichannel

    Humanising omnichannel means seamless customer journeys are just the start.

    3 January 2022
  • Customer Experience

    Bridging the Brand Experience Gap

    How to align brand promise and customer experience for business success

    20 October 2021
  • Customer Experience

    Service with a smile?

    Delivering customer experience in the face of mask wearing

    1 March 2021
  • Customer Experience

    Blind spots in Mystery Shopping research

    Published in Adformatie on 21 September 2018.

    17 October 2018

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