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We found 46 results matching with your query. Refine by
  • Customer Experience

    Designing a better mystery shopping programme

    A seven-step guide for organisations to derive more value from a better mystery shopping programme.

    31 May 2019
  • Consumer & Shopper

    We see with our mind, not just with our eyes

    This white paper argues it is essential to link responses on a product’s appearance back to the visual features that trigger them.

    7 May 2019
  • Consumer & Shopper

    Connected Health: A roadmap to success

    Connected Health is moving into the mainstream – how will this change the traditional structure of healthcare?

    29 March 2019
  • Customer Experience

    The third moment of truth: Why sustainable packaging became a corporate necessity

    As environmental attitudes and consumer shopping habits change, packaging offers rewards for brands who demonstrate leadership on sustainability

    29 January 2019
  • Consumer & Shopper

    Ipsos House: The ideal arena for uncovering the truth behind human behaviour

    Three case studies from Ipsos House showcase the opportunities for investigating human responses, motivations and behaviour offered by the research facility.

    11 December 2018
  • Customer Experience

    The Behavioural Science of CPG: Disrupting the customer experience

    One of the most important developments facing brands today is how digital technology is fundamentally changing customer behaviour and decision-making. This paper introduces five 'Mind Economy' trends to suggest how consumer packaged goods (CPG) brands can achieve growth in this reality.

    30 November 2018
  • Consumer & Shopper

    Black Friday: Shifting its Centre of Gravity

    Ahead of Black Friday 2018, Tim Denison traces the history of a retail event that has evolved into a global phenomenon. But what is different now to previous years, what can retailers learn, and what shape can we expect Black Friday to take in the future?

    8 November 2018
  • Consumer & Shopper

    The Future of Mobility - Shared Mobility

    The third in The Future of Mobility series, Shared Mobility looks at the rise and development of car-sharing and ride-sharing.

    26 October 2018
  • Consumer & Shopper

    The Secret to Unleashing a Disruptive Brand? Stop Being a Victim

    This report speaks to clients to find out how to survive in a transforming market and handle the changes disruption brings.

    18 September 2018
  • Customer Experience

    Four Ways Agile Research Will Evolve to Drive Innovation

    In today’s fast-moving, shape-shifting world, it seems virtually every business, every marketer, and every researcher wants to be agile. But, what exactly does agility mean?

    5 September 2018
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