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Sort by Date Relevance
We found 5 results matching with your query. Refine by
  • Customer Experience

    AI and the Future of CX

    Designing empathetic and meaningful experiences.

    10 July 2024
  • Customer Experience

    3 key learnings on luxury and sustainability

    Discover 3 key learnings from our latest luxury roundtable hosted by Ipsos' Channel Performance and Customer Experience experts

    27 April 2023
  • Customer Experience

    Luxury and convergent commerce

    Ipsos brought together experts from various industries representing the Luxury sector for a guided closed-door discussion

    26 January 2023
  • Consumer & Shopper

    Consumer Food Shopping Experiences Research

    As the impacts of the cost-of-living crisis continue to be felt around the UK, consumers in Northern Ireland are noticing ongoing increases in the cost of their regular food basket, according to new Ipsos research for the Consumer Council in Northern Ireland.

    29 November 2022
  • Customer Experience

    Mystery shopping in the luxury industry

    In this paper, three highly experienced mystery shopping experts share their knowledge and opinions on different aspects of mystery shopping in the luxury industry and how it is a vital ingredient in a holistic Customer Experience strategy.

    6 July 2018

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