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Ordina per Data Rilevanza
Abbiamo trovato 10 risultati Affina la ricerca
  • Customer Experience

    I vantaggi di una user experience inclusiva e accessibile

    Come offrire una user experience più inclusiva.

    26 marzo 2024
  • Customer Experience

    Le esigenze del cliente in tempi di crisi

    Sfide e opportunità dell’industria automobilistica.

    3 giugno 2020
  • Customer Experience

    High hopes: Tips for ensuring successful text analytics

    Text analytics is now an established component of many market research programmes. However, as its popularity has increased, so have expectations of what it can deliver. Here, Fiona Moss provides five ground rules to follow to ensure more success in using text analytics tools.

    27 marzo 2019
  • Customer Experience

    How Automation Has Transformed the Way We Work

    Worker Preparedness and Consumer Attitudes toward Automation Vary Widely Across Countries

    4 marzo 2019
  • Customer Experience

    Cognitive Battlefield Part II: A framework for packaging information

    Ensuring their target audience is left with a strongly branded memory is key for any marketer. To enable this requires creating a message which is “sticky”.

    19 novembre 2018
  • Customer Experience

    The Secret to Unleashing a Disruptive Brand? Stop Being a Victim

    This report speaks to clients to find out how to survive in a transforming market and handle the changes disruption brings.

    26 settembre 2018
  • Customer Experience

    Customer Centricity: from Stance to Reality

    More than ever, customers have a powerful influence on their relationship with brands. Their voice matters and they can have a strong impact on a brand’s behaviour.

    17 luglio 2018
  • Customer Experience

    Ethnography: an Unfiltered View of Reality

    Ethnography is a research method made for investigating cultural practices, rituals, consumer behaviour, routines and social norms. It helps our clients identify previously unseen opportunities through looking at people’s worlds in a new way, through putting behaviour at the heart of our investigation.

    11 giugno 2018
  • Customer Experience

    Empowering the Empowered Consumer

    With 65% saying that in a world of so much choice, brands I trust are more important to me than ever, this is a must-see webinar for all marketers.

    12 dicembre 2017
  • Customer Experience

    Path to Purchase

    Comprendere le dinamiche del percorso d’acquisto degli shopper, al fine di ottimizzare la strategia della marca relativamente all’utilizzo dei diversi touchpoint: quali touchpoint attivare, per quale scopo e in quale momento del percorso di acquisto del brand.

    25 ottobre 2016

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