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We found 16 results matching with your query. Refine by
  • Consumer & Shopper

    The Rising Tide of Private Labels: How name brands can stay afloat

    By embracing innovation, building strong brand equity, enhancing the customer experience, and adopting strategic partnerships and omnichannel strategies, name brands can thrive in the face of competition.

    14 April 2025
  • Consumer & Shopper

    Change Means Friction

    Measuring and leveraging cognitive conflict to drive behaviour change.

    5 September 2024
  • Consumer & Shopper

    The keys to successful portfolio strategy against economic uncertainty

    From chaos to clarity.

    20 February 2024
  • Consumer & Shopper

    Understanding the context of consumption moments

    A path to brand success.

    11 December 2023
  • Consumer & Shopper

    What makes a new product succeed

    A new framework for understanding consumers’ propensity to switch

    14 March 2022
  • Consumer & Shopper

    Short hits of retail truth

    This video series explores how the shopper landscape is changing and the new forms of commerce which are emerging.

    14 February 2022
  • Consumer & Shopper

    Up close and personal: Humanising omnichannel

    Humanising omnichannel means seamless customer journeys are just the start.

    3 January 2022
  • Consumer & Shopper

    Harnessing the Power of Data

    The third paper in our “Future of Insights” series explores how organisations are evolving to harness the power of data and technology for better insights.

    6 December 2021
  • Consumer & Shopper

    Channel Performance Management

    Three focus areas for driving growth.

    4 November 2021
  • Customer Experience

    The Forces of Customer Experience

    The science of strong relationships in challenging times.

    7 May 2020
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