Here you find the webinar recording:
User Experience is not a new discipline, it’s currently a fast growing field and there is more and more evidence showing how good UX practice can positively impact customer acquisition, retention, and engagement.
We will take you through 7 critical aspects of UX and empower you with real-life cases of UX successes and failures from different industries.
Please join our panel of Ipsos global UX experts and local leaders to learn more. Take a peek behind the curtain at the Ipsos approach to UX and how we ensure our clients deliver business results with great UX.
Katharine Davis, European Head of User Experience (UX)
Damian Rees, European User Experience (UX) Director
Hubert Brossard, Service Line Leader Ipsos UU, Switzerland
Stephane Paoli, Service Line Leader, Customer Experience & Mystery in Switzerland