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Luxury and convergent commerce
Roundtable discussion hosted by Ipsos channel performance and customer experience.
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Keeping the dream relevant: Rethinking how to deliver the luxury experience
What challenges does a post-pandemic world with new inflationary pressures bring for brands aiming to deliver compelling luxury experiences and value propositions?
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Researchers will move faster in 2023 with digital survey automation
How DIY surveys are delivering faster, more cost-effective consumer insights.
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CX Service Design: Creating emotional attachment and driving brand growth
Designing customer experiences that drive business success
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The future luxury customer
This roundtable discussion was hosted by Ipsos Channel Performance and Customer Experience.
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Environmental Sustainability: Who Cares?
A segmented landscape of engagement, challenges and opportunities
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Designing a ‘Smarter’ Mystery Shopping Programme
Seven steps to building a successful mystery shopping programme and increasing return on investment.