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We found 14 results matching with your query. Refine by
  • Customer Experience

    The Experience Perspective

    The Experience Perspective is an Ipsos podcast and LinkedIn Live series covering everything from Customer and Employee Experience to Channel Performance.

    16 July 2025
  • Customer Experience

    Bring your personas to life with CX PersonaBot

    Design experiences with the customer at heart

    18 February 2025
  • Customer Experience

    Demystifying Mystery Shopping

    Why organisations use Mystery Shopping, and its role within Customer Experience Measurement research

    24 January 2025
  • Customer Experience

    Lead Saves: Convert ‘lost’ leads into revenue

    Drive up sales conversion by understanding and converting customers you thought were ‘lost’.

    29 November 2024
  • Customer Experience

    Introducing Ipsos’ newly updated CX Maturity Assessment and CX Roadmap – now including CX Maturity Benchmark

    How mature is your organisation’s Customer Experience? Want to know how your organisation measures up?
    And what you need to do to get where you need to be?

    8 October 2024
  • Customer Experience

    Revolutionizing User Experiences with Ipsos UX: Navigating the Technological Landscape

    Ipsos UX user-centered approach guides businesses through tech transformations, focusing on customer satisfaction and loyalty. With custom methodologies and a global team of experts, Ipsos is committed to enhancing user experiences across various industries.

    14 March 2024
  • Customer Experience

    LUXURY NOW AND INTO THE FUTURE

    An Ipsos point of view

    31 March 2023
  • Customer Experience

    Keeping the dream relevant: Rethinking how to deliver the luxury experience

    What challenges does a post-pandemic world with new inflationary pressures bring for brands aiming to deliver compelling luxury experiences and value propositions?

    13 January 2023
  • Customer Experience

    Designing a ‘Smarter’ Mystery Shopping Programme

    Seven steps to building a successful mystery shopping programme and increasing return on investment.

    14 November 2022
  • Customer Experience

    Welcome to the Metaverse

    What it is now, what it will become and how you can be a part of it

    13 October 2022
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