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We found 25 results matching with your query. Refine by
  • Customer Experience

    [CASE] Eurojackpot: Pre-testing of ads

    Discover here how we helped Danske Spil test and optimise a TV ad for their brand 'Eurojackpot'.

    23 June 2021
  • Customer Experience

    [CASE] Bähncke: Pre-testing of ads

    Discover here how we helped Bähncke test and optimise a TV ad for a new product.

    8 June 2021
  • Customer Experience

    [CASE] Danish Agriculture and Food Council: Pre-testing of ads

    Discover how we helped the Danish Agriculture and Food Council pre-test an advert.

    12 April 2021
  • Customer Experience

    Service with a smile: Delivering customer experience in the face of mask wearing

    Since mask wearing is likely here to stay for some considerable time yet, how do organisations create meaningful ‘masked moments’ that encourage customers to return, spend and recommend - while also ensuring that customers and staff stay safe?

    10 March 2021
  • Customer Experience

    Ipsos Update – March 2021

    Our monthly round-up of Ipsos research and thinking reflects on the world one year on from Covid-19, looks forward to the world in 2025 and beyond, and presents new white papers on customer experience, product innovation and research methods.

    1 March 2021
  • Customer Experience

    Money talks or budget walks

    Delivering a Return on Customer Experience Investment: ROCXI.

    15 December 2020
  • Customer Experience

    Mobile hospitality: Towards a touch free travel experience

    This collaborative report will guide the hospitality industry throughout the mobile digitalisation path as a solution to enhance guests’ travel experience while meeting their demand for convenience and security. Download the report below.

    15 October 2020
  • Customer Experience

    When Difference doesn’t mean Different: Understanding cultural bias in global CX programmes

    Ipsos’ Customer Experience team examines the approaches organisations can take to continue to benefit from global studies and gather reliable, efficient and effective results in the face of cultural response bias.

    1 September 2020
  • Customer Experience

    [CASE] Circle K: Co-branded Mastercard

    Discover how we helped Circle K test and introduce their co-branded Mastercard on the Danish market.

    11 June 2020
  • Customer Experience

    [PAPER] The Forces of Customer Experience

    The science of strong relationships in challenging times.

    7 May 2020
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