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We found 254 results matching with your query. Refine by
  • Customer Experience

    Up close and personal: Humanising omnichannel

    Humanising omnichannel means seamless customer journeys are just the start.

    3 January 2022
  • Consumer & Shopper

    Five online shopping barriers UX can solve

    Optimising the eCommerce Experience

    22 November 2021
  • Consumer & Shopper

    Value of Insights: Moving to Impact

    The second paper in our “Future of Insights” series presents new thinking about how insights can be a source of information that truly inspires business growth.

    18 November 2021
  • Consumer & Shopper

    Channel Performance Management

    Three focus areas for driving growth.

    4 November 2021
  • Consumer & Shopper

    Empathy Awakened

    The power of an empathetic organisation.

    28 October 2021
  • Consumer & Shopper

    [WEBINAR RECORDING] KEYS: Convergent Commerce

    Today’s environment is all about channels that are simultaneously fragmented and coming together: convergent commerce, if you will.

    25 October 2021
  • Consumer & Shopper

    Navigating the increasingly fragmented world of emerging channels and shoppable touchpoints

    This paper explores some of the emerging channels where convergent commerce is evident, their impacts on shopper journeys and touchpoint use, and what it means for brands.

    21 October 2021
  • Planogram

    Measure the impact of your planogram and/or POS strategies.

    21 September 2021
  • Shopper

    Understand purchase decisions and manage your category successfully.

    21 September 2021
  • Consumer & Shopper

    [Webinar] KEYS - Making a difference? Brands in real lives

    This Ipsos webinar series is dedicated to helping our clients better understand the dynamics of today as they prepare for tomorrow.

    15 September 2021
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