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  • [WEBINAR] CX GLOBAL VOICES

[WEBINAR] CX GLOBAL VOICES

22 June 2021
- 23 June 2021
45 minutes
Online
CX Webinar | Global voices

 

We do hope you’ll join us at one of the webinar sessions to hear from our global CX experts about CX trends and what the future holds.

We’ll be sharing the results of our Ipsos research among 1,000+ CX professionals, from over 50 countries. We delve into:

  • How the focus on CX has changed
  • Levels of CX maturity … who’s ahead of the curve and who’s lagging
  • The payback of being customer-centric
  • Where there’s still work to be done.
  • The payback of being customer-centric

 

How does your organisation stack up?

Customer Experience

  •  [Webinar ] Global Voices of Experience 2023 [Webinar ] Global Voices of Experience 2023

    We hope you’ll join us at our Global Voices of Experience webinar session on 14 November, to hear from our global Experience experts, as they unpick what’s going on and what that might mean for you.

    25 October 2023
  •  [Webinar] Global Voices of Experience 2023 [Webinar] Global Voices of Experience 2023

    Join us at one of our Global Voices of Experience webinar sessions to hear from our global Experience experts, as they unpick what’s going on and what that might mean for you.

    24 August 2023
  • Managing Contact Centers in the Digital Age Managing Contact Centers in the Digital Age (with Medallia)

    𝗪𝗲𝗯𝗶𝗻𝗮𝗿 𝟴𝘁𝗵 𝗡𝗼𝘃𝗲𝗺𝗯𝗲𝗿 - The pandemic has forced customers on to digital channels and many embraced it, demanding a better Customer Experience every time. Adopting a digital first mindset continues to be top of mind for brands and their contact centers.

    19 October 2022
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