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We found 12 results matching with your query. Refine by
  • New Services

    Ipsos 推出 GLP-1 PersonaBot,協助企業掌握肥胖治療市場新動態

    Ipsos 推出最新 AI 驅動創新技術,為快速變化的消費者肥胖治療市場提供深度洞察,同時進一步鞏固了 Ipsos 在市場研究領域運用 AI 人工智慧的領導地位。

    7 July 2025
  • New Services

    益普索社群communities

    益普索線上社群Communities平台為消費者-尤其是習慣網路時代溝通模式的人們,創造了一個能夠自在表達意見的虛擬空間。Ipsos Online Communities creates a virtual and comfortable environment, enabling consumers to illustrate their thoughts and ideas.

    3 June 2022
  • New Services

    益普索線上座談會 / 深訪

    線上焦點團體座談會能透過即時遠端視訊的方式來挖掘消費者的體驗。Online Focus Group Discussion (FGD) allow the consumer experience to be brought to life through live, remote video streams.

    6 March 2020
  • Customer Experience

    情感如何促動購買意願

    世界杯足球賽開始前,是大眾和食品飲料公司探索情緒促動購買行為的最佳時間,因為它受到高度關注。在活動準備階段,品牌制訂了他們的廣告與促銷計劃。若要擁有成功的策略並增加銷售,公司必須掌握任何激發或阻礙消費者購買的因素。
    The period before the World Cup was an ideal time to explore the topic of emotionally driven purchasing due to the high interest generated, both for the public and for food and beverage companies. During the run-up to the event is when brands set out their communication and commercial plans. And if they are to develop successful strategies and increase sales, it is vital that companies have information about any triggers and barriers that come in to play for consumers of their products.

    1 July 2019
  • Customer Experience

    共享移動交通工具未來的發展趨勢

    在益普索 “移動未來” 系列的白皮書中, 我們探討了汽車共享與共乘移動工具未來的發展趨勢。In The Future of Mobility series, Shared Mobility looks at the rise and development of car-sharing and ride-sharing.

    23 November 2018
  • Customer Experience

    消費者中心:從態度到現實

    消費者比過去更能影響他們與品牌之間的關係;他們的心聲事關重大,能對品牌的行為產生強大的影響。品牌必須學習更迅速地反應,並跟隨六個簡單而具決定性的準則。
    More than ever, customers have a powerful influence on their relationship with brands. Their voice matters and they can have a strong impact on a brand’s behaviour. Brands must learn to be increasingly agile and follow six simple and decisive principles.

    27 August 2018
  • Customer Experience

    定義「手工」啤酒

    面對它風靡市場的情勢,大一點的品牌迅速反應,收購較小的啤酒製造商,然後發行自己的「手工」產品。較小的製造商因此開始質疑,如果大品牌有能力生產「手工」啤酒,那「手工」啤酒到底是什麼?它對整個產業的意義又是什麼?Bigger brands are reacting swiftly, buying up smaller breweries and launching their own ‘craft’ products. But it’s driving smaller producers to question; if large brands have the capability to create ‘craft’ beer, what actually is ‘craft’ beer, and what does this mean for the industry as a whole?

    25 April 2018
  • Customer Experience

    零售商銷售關鍵技巧:與顧客對話

    和顧客對話不只是一般基本的顧客服務,它也是能讓銷售數字更漂亮的重要一環。但是真的所有的顧客都喜歡和銷售員聊天嗎?銷售員又怎麼知道哪些顧客會喜歡和銷售員互動呢?一句友善的「你需要幫忙嗎?」是無法開啟對話的,因為這樣非是則否的封閉式問句通常只會得到一個標準回答:「不用謝謝。」接者顧客就會悄悄地飄出店家。但如果是以開放式問句如:「想要找什麼樣的大衣呢?」甚至「你今天過得如何呢?」來做開場白,你就會發現顧客能比較放鬆地與店員對話。
    Talking to your customers isn’t just basic good customer service – it is essential if you want to optimise sales. But how do you make your staff interact in the way you want them to? A friendly ‘Can I help you?’ enquiry won’t always cut it. It’s a closed question and chances are you’ll almost always get the standard ‘No’ for an answer before your customer quietly skulks out. But ask them an open-ended question ‘What style of coat are you looking for?’ or even ‘How are you today?’ and you will find the customer will be more comfortable in having a conversation.

    16 January 2018
  • Customer Experience

    五個為什麼要瞭解顧客於自家店裡消費行為

    當我們在做店面相關決策的時候,店內分析(In-Store Analytics)的重要性總是很容易被忽略。益普索列出五點理由讓你知道,為什麼了解店內分析,以及了解來店家拜訪的顧客行為是如此重要,而不是店裡擺滿商品,顧客就會上門。提供顧客在店內良好的購買經驗、精心設計的動線、或貼心的服務等,除了可以促使顧客消費,也可以增加消費者回店購買的機會。It can be easy to lose sight as to why in-store analytics are so important to your store decision making. We list the Top 5 reasons to know what’s happening in your store. To attract customer to visit your store, it is not only about how much good you have in your store, but also about offering a good shopping experience, User perception, and thoughtful services, etc.

    16 January 2018
  • New Services

    益普索隱式反應時間(Implicit Reaction Time, IRT™)

    隱式反應時間(Implicit Reaction Time),是一個已經在國際學術及市場研究上已發展成熟、用來測量受訪者潛意識與受測物間聯結強度的研究方法。而益普索的IRT™為更進階的隱式反應時間,以毫秒的單位計算受訪者回答問題的時間,來測量問題本身與受訪者之間的聯結程度。這項研究方法適用於研究品牌的主要屬性、產品的價值點、政治候選人可能的優勢等任何能與受訪者產生聯結的因素。此外,IRT™也能測量受訪者對於購買、嘗試、使用、投票、或討論等的意圖強度。
    Implicit Reaction Time is a well-established methodology that is used internationally by academia and market research alike to determine the unconscious strength of associations. Ipsos calls their advanced version of this method IRT™. It relies upon the measured response time to questions of association in milliseconds. This applies to brands and their attributes, products and benefits, political candidates and possible virtues and any object or entity and the characteristics potentially ascribed. Moreover, IRT™ can determine the strength of conviction people have to state intentions such as intent to buy, vote, try, use, discuss, etc.

    16 January 2018
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