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Sort by Date Relevance
We found 25 results matching with your query. Refine by
  • Customer Experience

    AI and the Future of CX

    Designing empathetic and meaningful experiences.

    10 July 2024
  • Consumer & Shopper

    Humanizing AI: Real human data to generate and predict real innovation success

    Unlock the secrets of innovation success with AI by infusing models with real human data, as 'Humanizing AI' reveals the pivotal role authentic interactions play in predicting the next big thing.

    24 January 2024
  • Customer Experience

    Applying Lessons from CX Text Analytics to Generative AI

    Not Doomed to Repeat: learning from the past of Customer Experience text analytics will ensure we obtain the most value from Large Language Models

    23 January 2024
  • Consumer & Shopper

    Decoding the European Mobile Wallet Evolution

    The prevalence of Mobile Wallets has risen exponentially over the last two years, stemming from the rapid growth of smart-phones, technological advancements in payment acceptance, government initiatives to support a more cashless society and consumer desire for convenience and speed.

    5 December 2023
  • Customer Experience

    Luxury and convergent commerce

    Ipsos brought together experts from various industries representing the Luxury sector for a guided closed-door discussion

    26 January 2023
  • Consumer & Shopper

    Welcome to the Metaverse

    The metaverse: what it is now, what it will become and how you can be a part of it.

    18 October 2022
  • Consumer & Shopper

    How should the banking sector respond to the cost-of-living crisis?

    With the British public increasingly anxious about the economy, we asked Business Journalists which sectors they felt were leading the way in supporting customers through the cost-of-living crisis and what the banking sector could do to support customers during this time.

    3 October 2022
  • Consumer & Shopper

    Leveraging Real-World Evidence to Drive Pricing & Access in Healthcare

    In this paper we explore how the healthcare industry can prepare for a future where value will be delivered less by individual drugs / interventions in isolation and more by ‘multi-component disease management’.

    24 March 2022
  • Consumer & Shopper

    What makes a new product succeed

    A new framework for understanding consumers’ propensity to switch

    14 March 2022
  • Consumer & Shopper

    Five online shopping barriers UX can solve

    Optimising the eCommerce Experience

    22 November 2021
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