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GP Patient Survey: Experiences of people with a learning disability
Tom Rossington looks at data from the 2018 GP Patient Survey (GPPS) and what the survey tells us about the experiences of people living with a learning disability.
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Ipsos Update - January 2019
The first Ipsos Update of 2019 highlights recent reports on people’s (mis)perceptions of reality, global security and food. It also features new white papers on trust in media, human curation in an AI world and how technology is disrupting the customer experience.
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Worry about Brexit and the EU rises once more, while concern about poverty and inequality reaches record levels
Public concern about Brexit rises further, while worries about crime and poverty displace the economy and immigration from the top five - Ipsos Issues Index December 2018.
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In media we trust? How our views of the media are changing
While chants of “fake news” ring out around the world, this paper asks is there really a crisis of trust in the media?
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Business leaders anxious about the year ahead, worried about 'No Deal' – but confident in their ability to adapt after Brexit
Our latest survey of Britain's Captains of Industry on their attitudes towards Brexit.
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Smart Meter Customer Experience Study 2017
The 2017 Smart Meter Customer Experience Study builds on the Smart Metering Early Learning Project, providing new evidence on customer attitudes, experiences and outcomes at the point of installation, immediately following installation and almost a year later.
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Understanding the customer journey of small businesses that cannot meet their tax liabilities
HM Revenue and Customs (HMRC) commissioned qualitative research with business customers who had been in debt to HMRC to understand more about their needs and experiences.
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Attitudes to Qatar hosting the 2022 FIFA World Cup
A recent Ipsos survey has found public support for the England FA offering England as hosts for the 2022 World Cup should Qatar be unable to host.
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The hidden value of a retail store
A retail store is more than just a place from which to buy. A good (or bad) in-store experience can enhance or detract from customers' overall perceptions of your brand. Murray Goodwin from Ipsos’s UK Customer Experience team shares his observations on the role of a physical store.
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The State of the Nation 2018
The UK Social Research Institute reviews the state of the nation in 2018, drawing on key trends and developments that have touched the nation from Brexit to the NHS.