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We found 330 results matching with your query. Refine by
  • Customer Experience

    2020: The year of the boiled frog

    How retailers can adapt and respond to fluid customer behaviours and expectations post-COVID-19

    9 July 2020
  • Corporate

    Now what? Climate change and coronavirus

    Seventy-one percent of the world feels climate change is as significant a threat as coronavirus in the long term. So, in the midst of this upheaval we ask what, if anything, can COVID-19 teach us about the climate crisis? 

    2 June 2020
  • Society

    Ipsos Update - June 2020

    This month’s round-up of research and analysis from Ipsos around the world includes the latest insights on the impacts of coronavirus and how we can plan for the future, customer experience – including the emerging health and safety agenda, attitudes to work, the second world war, and public opinion from New Zealand and Australia.

    1 June 2020
  • Customer Experience

    Organisational responses to COVID-19 based on the Forces of CX

    The way organisations have responded to customers and employees has been a true sign of their culture and ability to adapt. These articles examine how some of the world’s biggest brands have acted in the months since the pandemic began, and how your brand’s consumer response can be on-point, based on the Ipsos Forces of CX: A human-centric framework to help organisations better design and deliver customer experience.

    27 May 2020
  • Media & Brand Communication

    From comic relief to the comfort of nostalgia: 5 ways our TV viewing has changed in lockdown

    To help understand the changes to TV viewing, Thinkbox commissioned Ipsos to conduct a new real-time study following 12 households across the UK as their routines, needs and viewing habits change week by week.

    24 April 2020
  • Corporate

    Ipsos Reputation Council Report 2020

    Welcome to the latest edition from the Ipsos Reputation Council. Our fourteenth sitting involves 150 senior communicators in 19 countries – making this a truly international view. In this report, our Council members explore the newest thinking and practice in corporate reputation management and tell us how they are responding to a changing communications landscape.

    14 April 2020
  • Society

    The effect of gambling advertising on children, young people and vulnerable adults

    Research finds gambling is seen as part of everyday life for children, young people and vulnerable adults and recommends action is needed to reduce the risk of gambling harms.

    27 March 2020
  • Media & Brand Communication

    The Power of You: Why distinctive brand assets are a driving force of creative effectiveness

    In a rapidly changing media landscape, this is a call to action to help your creative leverage the power of you.

    19 February 2020
  • Society

    The Perils of Perception 2020: Global study explores how wrong people are about the causes of death

    Ipsos’ latest Perils of Perception study highlights public misperceptions about the proportion of people who die from diseases, violence, transport injuries and other causes.

    12 February 2020
  • Regulation

    Helping regulators understand and influence key stakeholders in their sector.

    4 February 2020
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