Age of Crisis - Communication

Fake news, disinformation, hoaxes have been in existence since humans started communicating with each other. Since the advent of the Internet however, along with social media and information overload, these issues are having a broader impact than ever before. Corporates, media and brands all have to deal with the fall out that these crises have and trust in communication in general has reached an all time low.Join Ipsos and our guests to discuss these issues around communications in crisis:


How is the Age of Crisis affecting the news sector and what strategies are being put in place?

How is this crisis affecting the relationship between corporate?

Are brands equipped to face the communications crisis?




Ferial Haffajee - South African Editor and Journalist

Ferial is currently associate editor at the Daily Maverick and at Fin24 where she covers the Presidency, the commissions of inquiry into state capture and general economics and finance breaking news. Previously, Ferial was editor-in-chief at the Mail & Guardian and City Press, where teams working with her won numerous investigative journalism awards. She is a regular analyst and commentator on radio, television and elsewhere.

Previously, Ferial was chairperson of the South African National Editors Forum and chairperson of the CNN/Multichoice African Journalist of the Year Awards. She has published a best-selling book called “What if there were no whites in South Africa".


Milorad Adjer - Global Service Line Lead, Ipsos Corporate Reputation

Milorad leads Ipsos’s global corporate reputation team. He has overall responsibility for strategy, performance and innovation, as well as retaining involvement in a number of key client relationships. His background encompasses both brand consultancy (Addison and Fitch) and reputation research (ORC International). He is passionate about the role of research within the corporate environment, and believes it should be an important resource that delivers both business critical insights and an action plan for change.