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We found 21 results matching with your query. Refine by
  • New Services

    Ignite Growth with Collective Innovation

    Ipsos, one of the world’s leading market research companies, announces today the launch of Collective Innovation, an end-to-end offer designed to help businesses accelerate their innovation development with higher success rates.

    25 June 2025
  • New Services

    Researchers will move faster in 2023 with digital survey automation

    How DIY surveys are delivering faster, more cost-effective consumer insights.

    12 January 2023
  • Customer Experience

    Driving compliance at the frontline

    This paper is recommended reading, by our Mystery Shopping experts, for any organisation – regulators and the regulated – interested in ensuring that frontline staff are adhering to regulatory standards and are treating customers fairly.

    11 April 2022
  • Customer Experience

    Bridging the Brand Experience Gap

    How to align brand promise and customer experience for business success

    23 September 2021
  • Customer Experience

    Money talks or budget walks

    Delivering a Return on Customer Experience Investment: ROCXI.

    12 November 2020
  • New Services

    Behavioural Science

    Behavioural Science at Ipsos is the use of psychology to help both public sector and brands meet their goals. The theories and methods from psychology work alongside MR techniques to understand and predict behaviour, generating total customer understanding.

    9 October 2017
  • New Services

    The Need for Speed: Overnight Qual

    To stay in touch with the sheer pace of information delivery, we’ve created a fast and lean qualitative approach – Overnight Qual – to deliver insights at speed.

    14 April 2017
  • Customer Experience

    Emotional Attachment and Profitable Customer Relationships

    Getting Sticky - Brand managers want emotionally attached customers!

    7 February 2017
  • Customer Experience

    Drive Your Results With Target-Setting Analytics

    This white paper outlines key tenets of the roadmap for target-setting success. We will address the importance of determining the right overall VOC measures and laying the right foundations. This includes establishing a target time horizon for corporate VOC targets, determining relevant KPIs, cascading targets to operational units – and then tracking performance against targets.

    3 February 2017
  • New Services

    3D Printing - The 3D Opportunity

    The genesis of a new realm of possibility in manufacturing and supply chain. 3D printing is truly revolutionary. The ability to print bespoke parts and products will transform industrial manufacturing as well as many other sectors including Healthcare.

    30 January 2017
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