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We found 56 results matching with your query. Refine by
  • Customer experience

    The Forces of Customer Experience

    The science of strong relationships in challenging times.

    5 September 2025
  • Consumer & Shopper

    Gambling Industry Research

    Discover Ipsos’ specialized knowledge & research solutions for lottery, gambling, iGaming, player health, and regulatory compliance.

    17 June 2025
  • Customer experience

    Customer Perspective: An Ipsos Podcast

    An Ipsos podcast series exploring best practices in customer experience strategies, mystery shopping and channel performance.

    1 October 2024
  • Consumer & Shopper

    Change Means Friction

    By understanding and leveraging cognitive conflict, businesses and policymakers can develop more effective strategies for driving positive change in consumer behaviour, social attitudes, and more.

    26 August 2024
  • Customer experience

    AI and the Future of CX

    By embracing Gen AI to improve efficiency and effectiveness, staying attuned to customer needs, and designing empathetic experiences, organizations can successfully navigate the future of CX.

    15 July 2024
  • Consumer & Shopper

    Consumption Culture Compass: Navigating Success in Times of Uncertainty and Change

    Hear more about the macro forces behind our Consumption Culture Compass, including generational preferences and priorities for a more concise positioning of food and beverage brands.

    12 December 2023
  • Customer experience

    Insights for Embedding ESG in Experience

    Strengthening customer relationships and doing right by the world.

    21 April 2023
  • Customer experience

    CX Service Design: Creating emotional attachment and driving brand growth

    Designing customer experiences that drive business success

    9 December 2022
  • Customer experience

    Got30: An Ipsos vodcast

    Got30 is a brief, to the point, vodcast series answering some of the questions we get asked about Customer Experience and Channel Performance. Listen in!

    21 November 2022
  • Consumer & Shopper

    Getting It Right Podcast

    Listen in for inspiring insights to think differently about brands, brand strategy and brand growth.

    17 June 2022
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