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The Five Forces of Customer Experience
In Ipsos’ latest CX-focused white paper based on ground-breaking research, Chief Research Officer, Jean-Francois Damais, reveals the five building blocks of an emotional customer-company connection and how they vary in importance by sector.
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Public Perspectives: Should Companies Take a Public Position on Sensitive Social Issues?
This month, we asked Canadians if companies should take a public position on sensitive social issues like racism and sexism.
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Nine in Ten (94%) GTA Millennials Concerned about the Ability of Young People to Afford a Home in the GTA
Only one in Three (33%) Say the Children they Know will be Able to Afford a Home in their Community when they Grow Up
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Ipsos – La Presse – Global News Survey : End of Campaign 2018
An Ipsos-La Presse-Global News poll among 1,250 Quebec voters puts the CAQ in minority government territory, but results are extremely close
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Canadians Are Reluctant to Name Mental Health A Disability
Yet, Three in Ten Who Have Taken Time Off For A Disability Did So Because of Mental Health
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GTA Residents Oppose Municipal Land Transfer Taxes
Majority of Toronto Residents Support Reduction (79%) or Repeal (70%) of Toronto’s MLTT; 905 Residents Oppose (75%) Introduction of MLTT in their Municipality
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Nine in Ten (87%) Canadians say they’re Happier when they Spend Time in Nature
Yet, Three Quarters (74%) say it’s Easier to Spend time Indoors
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Canadian Youth Concerned About Gender Inequality
Girls Are Particularly Worried About How They Will Be Treated As Adults
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La Presse – Global News Survey: Quebec Politics
An Ipsos-La Presse- Global News poll among 1,250 Quebec voters puts the Liberal Party and the CAQ in a dead-heat a week before the vote, while Quebec Solidaire continues to climb