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Unpacking Unknown Unknowns
A run-through of the what, why, and how of unknown unknowns in social intelligence.
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Ipsos Update – March 2021
Our monthly round-up of Ipsos research and thinking reflects on the world one year on from Covid-19, looks forward to the world in 2025 and beyond, and presents new white papers on customer experience, product innovation and research methods.
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Customer Perspective: An Ipsos podcast
Customer Perspective is a weekly podcast exploring all things Customer Experience, and Channel Performance.
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[WEBINAR] KEYS - E-commerce Acceleration, Omnichannel Strategies for the Evolving Consumer
[WEBINAR] KEYS - E-commerce Acceleration, Omnichannel Strategies for the Evolving Consumer
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Black Friday 2020: Time to breathe new life into the long-standing retail event
Black Friday 2020 will be like no other. It could make or break retailers’ years. It could mark the death knell of Black Friday itself.
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Ipsos introduces the Question Library, a solution to help clients build better questionnaires
By combining cutting-edge research expertise and AI technology, Ipsos fast-tracks smart questionnaire creation. The solution is now available in Ipsos.Digital, a DIY research tool offering clients fast, simplified access to global research capabilities and insights.
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World Luxury Tracking: Between new constraints & new expectations
Between new constraints & new expectations... A luxury that is reinvented, more aspirational than ever before. Ipsos unveils the results of its annual barometer of luxury consumption trends, the World Luxury Tracking (WLT) study.
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[WEBINAR] DIY Research 101 - From listening to surveys, making consumer-centric decisions
While we all aspire to build customer-first organisations, it’s becoming harder than ever to make fast, people-centered decisions that you can trust.
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5 rules of play to automate for your customers’ needs — and serve them better
Consumer expectations are always changing. In the last few months we have seen an extreme impact on needs and behaviours of consumers worldwide.