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Sort by Date Relevance
We found 10 results matching with your query. Refine by
  • Customer Experience

    The UK CX Report 2023

    The new ‘UK CX Report’ in conjunction with Engage media gives a comprehensive analysis of the current challenges that impact customer behaviour.  

    17 November 2023
  • Customer Experience

    Luxury and convergent commerce

    Ipsos brought together experts from various industries representing the Luxury sector for a guided closed-door discussion

    26 January 2023
  • Society

    Ipsos Update - November 2020

    This month’s round-up of research and analysis from Ipsos around the world presents new papers on our learnings from the pandemic, trust in the media, brands and advertising and automotive quality. Explore our new global survey on happiness, the latest ranking of 50 nations’ international image, and much more.

    2 November 2020
  • Society

    Signals #7: Understanding the coronavirus crisis

    This seventh edition of our Signals digest brings together Ipsos’ latest research on coronavirus from our teams around the world.

    4 June 2020
  • Customer Experience

    Customer needs in times of crisis

    Lessons and challenges from the automotive industry.

    3 June 2020
  • Customer Experience

    Changing gear: How mystery shopping drives a better automotive CX performance

    What should an automotive mystery shopping programme focus on? What do car manufacturers and dealers want from one? Jakub Hankovský explores the different options available to manufacturers, importers and dealerships, and how a well-executed campaign can fuel a better customer experience for customers and employees alike.

    6 July 2018
  • Society

    APC - External Process Evaluation

    External process evaluation of the Advanced Propulsion Centre that provides evidence on effectiveness of delivery, and early findings on ‘what works’ in government automotive R&D funding.

    27 March 2018
  • Customer Experience

    Industrial Capital Expenditure Survey 2017

    Arcadis commissioned Ipsos to conduct research with senior property executives to support a cross-sector, global exploration of capital planning and delivery in industrial manufacturing markets.

    16 February 2017
  • Society

    Ethnography: An Unfiltered View of Reality

    Originally used as a method to understand tribes or cultures in distant lands, today ethnography is applied to any culture including our own.

    13 July 2016
  • Society

    Driving to the Future: Trends in the Automotive Industry

    This report shows how consumer purchase decision and driving experience is changing and what that means for auto manufacturers.

    16 September 2013

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