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Lessons in Leadership
The IDeA and Ipsos's latest research on the links between leadership and management style and performance in Local Government
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Ingredients for Community Engagement
The report examine different approaches to engagement being used and assesses what works and under which circumstances and to identify transferable features, or ingredients, that can be applied to different policy developments/areas.
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Leading the Pack: Frontiers of Performance in Transport
This report examines the data collected in the 2003/4 Best Value Performance Indicator surveys (BVPIs) for the impact of place on perceptions of transport services, drawing on 2001 Census and other secondary sources to provide context.
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Local Government Reputation Campaign
Local government plays a huge role in people's lives and, according to the Treasury, is the most efficient part of the public sector making 1632.6m a day in savings. So why is it that public satisfaction of council services is improving, but the public perception of councils is not?
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Physical Capital: Liveability in 2005
In 2002, MORI Social Research Institute published our first report on Liveability, called "The Rising Prominence of Liveability - Are we condemned to a life of grime". Three years on, we revisit a subject area that has grown in importance to policy makers in key government departments. Our analysis is telling, and indeed, encouraging. Local government has woken up to its problems on the central Liveability issues and people are starting to notice changes on the ground.
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What drives satisfaction with local government?
If an authority is perceived to provide generally good quality services and good value for money, then it is highly likely to also achieve strong satisfaction ratings. Indeed, perceptions on these attributes are consistently shown to be the strongest drivers of overall satisfaction across different studies and across key sub-groups within the population.
This report highlights some key areas where further collection of data would be helpful in providing evidence to explore various hypotheses around the drivers of satisfaction -
Frontiers of Performance in the NHS
In this report we show that there are some very clear key drivers of patient perceptions that individual managers and clinicians can affect. There are others, however, that neither they nor the Department of Health can influence very much at all.
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Trust in Public Institutions
The purpose of the research is to explore the concept of trust in public institutions. In addition to considering trust in institutions at a general level, the research specifically focuses on the National Health Service, the Criminal Justice System and Local Government.