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The Impact of Modern Polling Techniques on Campaigning in the 2001 General Election
House Magazine 'VOX POP'
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Making Price Comparisons Easier
Findings from independent research commissioned by energy regulator Ofgem show that many gas and electricity customers still find it difficult to get good quality information about domestic energy prices.
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Ethical Consumerism Research
Overall, value for money and the quality of products are seen as most important when purchasing. The way the company is seen to treat its employees is seen as very important by over two in five of the British public, while a third consider its impact on the environment very important. Customer service would be most likely to persuade the public to buy one product over another, when price and quality are consistent, while the brand name or image is seen as most important to those aged under 35.
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E-Commerce: Lack Of Consumer Trust Holds It Back
Consumers' lack of confidence in the strength of online security is hindering the expansion of Internet shopping according to research commissioned by the National Consumer Council (1 - see notes)
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Open All Hours? - People's Panel Call For More Accessible Public Services
People want key public services to be available into the evenings and at weekends according to research published today by Cabinet Office Minister, Ian McCartney. He said that work was now underway to develop plans for meeting that need.