Towards innovation in online public deliberation

How do you harness the unique capacities of the online world for deliberation and dialogue? A new report from Ipsos shares findings from an expert workshop we conducted with Engage Britain.

Ipsos and Engage Britain convened a forum together on 2nd June 2020, in the middle of lockdown. Working online was at the forefront of our minds, and we wanted to find ways to take advantage of the disruptions of COVID-19 to innovate in our practice of online public engagement on the big policy challenges of our times.

At the session, we brought together experts in gaming, communications and entertainment,  public engagement funders and practitioners, futurists and grass-roots digital democracy activists. The group discussed the question:

What is the best, innovative, use of existing technology and user experience (UX) insights to facilitate public conversations about our big policy challenges?

This report builds on the discussions we had, and suggests some different ideas which could be trialled, or stretched, or used more often and evaluated more thoroughly in the practice of online deliberation.

Sarah Castell, Head of Futures at Ipsos, said:

There are many examples of innovation in online public engagement under way already; and more emerge every day. Our aim in convening the session was not to claim these ideas as our own, rather to build on what’s been done, keep building networks between practitioners, and doing our part to help innovation flourish.

More insights about Culture