Ricerca
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I vantaggi di una user experience inclusiva e accessibile
Come offrire una user experience più inclusiva.
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Umanizzare l’esperienza omnichannel per un customer journey sempre più personalizzato
L'importanza dell'umanizzazione all’interno del customer journey per un’esperienza di acquisto reale e concreta.
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Black Friday: ancora il supereroe dello shopping?
Il prossimo 29 novembre è Black Friday! Una guida in 7 punti per superare le sfide del più grande evento retail con uno sguardo rivolto al futuro.
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High hopes: Tips for ensuring successful text analytics
Text analytics is now an established component of many market research programmes. However, as its popularity has increased, so have expectations of what it can deliver. Here, Fiona Moss provides five ground rules to follow to ensure more success in using text analytics tools.
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How Automation Has Transformed the Way We Work
Worker Preparedness and Consumer Attitudes toward Automation Vary Widely Across Countries
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The Behavioural Science of CPG: Disrupting the customer experience
One of the most important developments facing brands today is how digital technology is fundamentally changing customer behaviour and decision-making. This paper introduces five 'Mind Economy' trends to suggest how consumer packaged goods (CPG) brands can achieve growth in this reality.
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Cognitive Battlefield Part II: A framework for packaging information
Ensuring their target audience is left with a strongly branded memory is key for any marketer. To enable this requires creating a message which is “sticky”.
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Black Friday: Shifting its Centre of Gravity
Ahead of Black Friday 2018, Tim Denison traces the history of a retail event that has evolved into a global phenomenon. But what is different now to previous years, what can retailers learn, and what shape can we expect Black Friday to take in the future?