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新冠肺炎：深入剖析不同世代的富裕人士
新冠肺炎疫情延燒長達九個月，也促使民眾的生活方式產生了重大改變。整體來說，富裕人士對於危機處理與因應上較為熟練、經濟上也能快速反彈回升因此普遍來說較為樂觀。然而，這場疫情也加深了世代間的代溝，2008年的金融海嘯風波加上新冠肺炎疫情的雙重打擊下，重創了年輕世代的世界觀。
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後疫情時代下的「宅經濟」與「食經濟」: 防疫仍要好吃、好玩，創新商機崛起
「Covid-19已經永遠改變了人們的生活方式，」英國《經濟學人》雜誌（The Economist）不約而同指出，即使各國政府已經紛紛解封，多數人的生活型態已經不同以往。在這股轉變下，消費者的習慣有哪些轉變？又能從中找到哪些未來創新之道？“Covid-19 seems to have changed lifestyle for good”, the Economist pointed out. Even if most countries have eased restriction, people’s way of living have changed. Under the circumstances, how the consumers behaviors have transformed? What can business do to innovate?
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新冠肺炎顛覆了食品消費行為，品牌與零售業者如何讓顧客一再回流？
新冠肺炎顛覆了我們的食品消費行為和零售業者也爭先恐後地優化線上與線下服務。根據益普索Ipsos最新的調查顯示，消費行為的不同、App設計上的瑕疵、零售通路商業模型與防疫措施的不一致，都代表著零售業者仍有改善空間。這也突顯了品牌可以透過強化消費者體驗以在不同通路上吸引並留住更多消費者。
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益普索線上座談會 / 深訪
線上焦點團體座談會能透過即時遠端視訊的方式來挖掘消費者的體驗。Online Focus Group Discussion (FGD) allow the consumer experience to be brought to life through live, remote video streams.
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外送經濟崛起，實體餐廳如何提升饕客忠誠度?
去年國內最離不開你我的話題，莫過於餐飲外送平台（例如Foodpanda、Uber Eats、Deliveroo等）快速崛起。益普索台灣發表的《外食市場研究報告》指出，國內高達35％的人每週至少使用一次外送APP，估計各大平台營收超過300億元新台幣。外送經濟不只改變消費者生活型態，也改寫店家經營之道。Throughout 2019, the rapid growth of food delivery Apps, such as Foodpanda, Uber Eats, and Deliveroo, has been intensively discussed in Taiwan. According to the 2019 Dining Trend in Taiwan report published by Ipsos Taiwan, conducted with its innovative Synthesio social listening platform, 35% of consumers in Taiwan order food by using a delivery app at least once a week. The total revenue of all delivery apps is estimated to reach $30 billion NTD ($9740 million USD). The Delivery Economy marks an era where not only consumers’ lifestyle is transforming but also the successful business strategies of restaurant management has been rewritten.
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美國富裕人士暨訂閱式汽車服務
科技將持續顛覆汽車產業，像共乘app、電動車和訂閱式汽車服務等新型態服務將徹底地改變整個產業。實際上，到2022年，汽車訂閱市場將成長71%。As technology continues to disrupt the auto industry, innovation such as ride sharing apps, electric vehicles, and car subscriptions will completely transform the sector. In fact, by 2022 the car subscription market is set to grow by 71%.
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百貨公司轉型 vs. 網路購物: 電子商務究竟協助還是取代實體店面呢?
超過一半(51%)的受訪者指出現在的網路購物與服務比一年多前來得更為便利。More than half say it's easier to buy goods and services online than a year ago.