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Ipsos BEV BCI —— 台灣純電動車品牌市場競爭力表現
本文透過益普索的品牌價值模型 (BVC, Brand Value Creator) 來分析消費者對台灣市場電動車BEV品牌的態度，以及各品牌表現受市場因素的影響。
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IPSOS BCI 指數 - 台灣純電動車品牌市場競爭力表現
全球純電動車時代已經來臨，雖然台灣市場起步較晚，也逐漸跟上快速成長之態勢。本文透過益普索的品牌價值模型來分析各品牌在消費者心中的競爭表現 ，以及影響品牌表現的市場因素。
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百貨公司轉型 vs. 網路購物: 電子商務究竟協助還是取代實體店面呢?
超過一半(51%)的受訪者指出現在的網路購物與服務比一年多前來得更為便利。More than half say it's easier to buy goods and services online than a year ago.
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在數位浪潮下，品牌如何重新贏回消費者的心?
近年來電子商務的快速崛起造成對實體通路業者之巨幅衝擊。從經濟部統計處最新公布的經濟情勢顯示，各個國家透過網路購物占零售業營業額之比重逐年升高。因受惠於網路環境佳與高普及之智慧型手機，增加了線上購物的方便性，也使得台灣電商市場的銷售金額越來越高。The rise of e-commerce has caused many physical channel operators to suffer in recent years. According to the latest economic trend released by the Department of Statistics, Ministry of Economic Affairs, share of e-commerce sales in total retail industry has increased year over year worldwide. Taiwanese e-commerce retailers are booming with continued revenue, benefiting from the mature Internet environment, massive smartphone usage, and the convenience of online shopping.
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科技如何改變零售業的規則：對話式商務、即時訊息、聊天機器人
即時訊息替零售業者（或品牌）與它們的消費者開啟了新的溝通管道。根據Facebook，在美妝零售業者Sephora開始透過Messenger提供預約服務後，它的店內美容預約成長11%。而Whole Foods是另一個快速跟上Messenger使用潮流的零售業者。去年夏天它發行了食譜聊天機器人，消費者只要在Facebook Messenger輸入食材或料理類型，就能夠得到主廚機器人的建議，讓消費者隨時隨地都能輕易發掘食譜。
Chat is opening up new channels of communication between retailers (or brands) and their customers. According to Facebook, after Sephora, the beauty products retailer, launched its appointment schedule service via Messenger, its in-store makeover bookings increased by 11%. Whole Foods was another retailer quick to pick up on the use of Messenger. In summer last year, it launched a recipe chatbot, where shoppers could get recommendations from a robot chef through Facebook Messenger, by texting ingredients or cuisine type, to inspire shoppers anywhere, anytime and make recipe-discovery easy.