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Attitudes Towards Call Centres
New MORI research for Citizen's Advice shows that use of call centres in Great Britain is pervasive: four in five (79%) have used a call centre in the past 12 months. Call centres operated by financial institutions and utilities companies are the most widely used services; around half the public have recently contacted each (56% and 45% respectively), while around a quarter have used the call centres of government agencies (27%) and retailers (24%) in the past year.
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Where Have All The Voters Gone?
The decline of turnout in British elections in the last few years has created something approaching a panic in the political establishment and has left the Electoral Commission and other interested bodies with an acute problem in political marketing. What has resulted is both the commissioning of research to explore the reasons for non-voting and a rash of suggested solutions. This paper discusses newly-published evidence about the way the public views voting and how this is related to other attitudinal and behavioural characteristics commonly treated collectively as components of "activism" or "good citizenship". It also considers the implications of these and other findings for some of the suggested solutions to the turnout problem.
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GM Food: Public Opinion
As the Government moves towards a decision about whether GM crops should be grown commercially in Britain, a survey by MORI for the University of East Anglia shows how the British public feel about GM food and crops.
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Ethical Investments
Two investors in three (65%) are interested in having their money invested in a socially responsible way, according to a survey carried out by MORI. The research, for Friends Provident and ISIS Asset Management, shows there is also a generation gap — interest in ethical investment rises to three quarters (74%) of investors under 45.
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The more things change... Government, The Economy and Public Services since the 1970s
MORI has been asking the public their opinion of government, the economy and public services
for over 30 years. This gives us a unique insight into what is changing, what is going in cycles
and what is staying the same. This report brings together some of these key trends for the first
time. -
Can We Have Trust And Diversity?
Immigration/asylum is now the third most important issue facing Britain today, ahead of defence, crime/law and order and the economy. Only the NHS and education are seen as more pressing.
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Residents' Views On Airport Expansion
More than half the residents in the local communities around Heathrow, Gatwick and Stansted say they support a new runway at the airport nearest to them, according to a new MORI survey.
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Ethical Companies
Three-quarters of the British population (74%) say more information on a company's social and ethical behaviour would influence their purchasing decisions, according to MORI's latest research.
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Transport In Britain: Latest Trends
There continues to be widespread dissatisfaction with roads in Britain, with seven in 10 British people (72%) finding road congestion a major problem in their local area. This is one of the findings from MORI's 2003 survey for the County Surveyors Society. Three-fifths of car and motorcycle users (61%) say traffic congestion has worsened in their local area over the past five years, compared with around half (52%) in 2001.
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Scots Support Increase In Windfarms
People in Scotland who live in close proximity (up to 20km) to a windfarm show substantially more support for than opposition to them. New research by MORI Scotland for the Scottish Executive shows more than half (54%) would support increasing the number of turbines at their local windfarm by half. Four in five (82%) would support windfarms taking a greater role in the generating of electricity in Scotland over the next 15 years.