Government Delivery Index

There is a continuing slide in the electorate's expectations of public services, with fewer people in June anticipating that public services will improve over the next few years, than had in previous months.

Public pessimism about the long-term prospects of the quality of education, the way areas are policed, public transport and the quality of the environment has risen sharply in the last three months.

Just under three in five (59%) disagree that "in the long term, this Government's policies will improve the state of Britain's public services", up from 50% in March. This is the most pessimistic rating by the public of the long-term prospects for the Government's policies on public services since the General Election in 2001.

• MORI interviewed 973 adults 18+
• Fieldwork conducted by telephone between 20-22 June 2003
• Data weighted to the national population profile
• An '*' indicates a finding of less than 0.5%, but greater than zero
• Where percentages do not add up to exactly 100% this may be due to computer rounding, the exclusion of "don't knows" or to multiple answers

Q1 In the long term, this government's policies will improve the state of Britain's public services?

Q3-7 Thinking about ... over the next few years do you expect it to ... ?