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We found 73 results matching with your query. Refine by
  • Customer Experience

    Customer Perspective: An Ipsos Podcast

    An Ipsos podcast series exploring best practices in customer experience strategies, mystery shopping and channel performance.

    12 December 2024
  • Media & Brand Communication

    Misfits and the Machine: Why AI alone can’t crack creative effectiveness

    In the second of our AI in Advertising papers, we explore the benefits and limitations of using AI in ad development.

    28 October 2024
  • Media & Brand Communication

    How ads went for gold at the 2024 Summer Games

    How effective were this year’s Summer Games ads? Using Creative|Spark AI, Ipsos’ AI-powered ad assessment tool, we tested 31 ads across multiple different categories. Here’s what we learned.

    19 September 2024
  • Media & Brand Communication

    A New Era for Pharmaceutical Advertising

    New fair-balance rules are here. By prioritizing creative quality, leveraging branded advertising, and listening to the voice of target patients, pharmaceutical companies can continue to effectively reach and engage their target audience.

    9 September 2024
  • Customer Experience

    Money Talks or Budget Walks

    Need proof that CX drives financial/operational gains at all levels of the organization? Read our latest paper outlining tips for delivering a return on CX investment.

    2 August 2024
  • Media & Brand Communication

    AI in Advertising Research

    Read how AI ad evaluation tools can be more connected to human creativity, used more widely in advertising research, and in turn, help brands to get to more effective advertising.

    18 July 2024
  • Media & Brand Communication

    What the Future: Creativity

    The ever-accelerating pace of AI innovation is changing how businesses come up with ideas, and how they realize them. Listen in as we explore the future of creativity - from marketing and entertainment to education and economics.

    16 July 2024
  • Media & Brand Communication

    Context or Chaos: 3 Ways Modern Brands Can Break Through and Thrive

    In chaotic times, brands need empathy and creativity in order to connect with consumers. It all begins with context.

    4 June 2024
  • Customer Experience

    Four Auto Insurance Trends Creating Opportunities and Obstacles

    Four developing trends that will shape the auto insurance industry for years to come, with implications for measuring, modeling and managing the auto insurance customer experience.

    16 April 2024
  • Media & Brand Communication

    Loving or Loathing: Understanding Affluents’ Relationship with Luxury

    Despite the connection that many Affluents have with luxury, there are those who see it as overpriced and a symbol of excess. Revisit our recorded webinar to hear how marketers can appeal to both groups.

    27 March 2024
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