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We found 11 results matching with your query. Refine by
  • Customer Experience

    Bikes, Trains & Automobiles… What is the new normal in consumer mobility?

    Revisit our on demand webinar featuring new insights from our Mobility Navigator research, with a focus on shared mobility.

    8 December 2022
  • Customer Experience

    Design Thinking for Immersive Experiences

    Listen in as we discuss key UX-design principles for immersive, Web3 experiences to support designers and technologists as they create solutions for new platforms and leverage this emerging technology.

    17 November 2022
  • Customer Experience

    Ignite Excitement: Insights to drive toward electrification

    Revisit our recorded webinar to hear more about consumer interest for EVs, their advantages/drawbacks plus trended insights on how these have changed over the years.

    26 May 2022
  • Customer Experience

    Channel Performance Management

    Read more about three focus areas to consider when measuring and managing channel performance.

    5 November 2021
  • Customer Experience

    Are We Ready to Share Again?

    Revisit our recorded webinar to hear new research exploring current and potentially future shared mobility trends.

    2 November 2021
  • Customer Experience

    Electric Vehicles: Insights to Jump Start Demand

    Listen in to hear new research exploring interest for EVs, their advantages and drawbacks plus key insights on how these have changed over the last several years.

    27 July 2021
  • Customer Experience

    Do’s and Don’ts of Selling EVs: Is the Auto Industry Ready?

    Revisit our webinar recording to hear research insights to successfully prepare and covert interested consumers into EV buyers.

    8 July 2021
  • Customer Experience

    Get Ready for the Big Reset in Travel

    The next wave in travel is just around the corner. Companies need to prepare now to catch customers at the right time with an eye on turning them into loyal advocates.

    26 March 2021
  • Customer Experience

    Take Mystery Shop Results to the Next Level

    How can companies best capitalize on the volumes of mystery shop performance management data they gather across their networks? Three overarching factors are critical to having a focused activation plan.

    12 February 2021
  • Customer Experience

    It’s Time for Disruption: Unpacking Investor and Financial Advisor Loyalty

    Financial Advisor defection poses great risk to investment firms. Discover key dimensions of firm-advisor-investor linkages and how to mitigate the risk of advisor turnover.

    6 April 2018
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