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We found 207 results matching with your query. Refine by
  • Customer Experience

    Shared mobility has its blueprint for the future. Can it execute?

    While Americans continue to prefer personal vehicles, shared mobility solutions could soon establish themselves as an alternative or complement in the mobility landscape. Here’s what Ipsos research shows.

    10 January 2024
  • Customer Experience

    Here’s what holiday shoppers actually did in 2023

    Black Friday still reigns, and big boxes dominate. Here’s what retailers need to know to prep for the holidays next year.

    11 December 2023
  • Customer Experience

    Insights exploring the drivers behind shared mobility trends

    What mobility modes are consumers using, and in what situations? Listen to our recorded webinar for fresh insights.

    14 November 2023
  • Customer Experience

    What to expect from the 2023 holiday season

    The upcoming shopping season is likely to bring rising holiday budgets and stress. Are retailers prepared to meet consumer needs?

    6 November 2023
  • Customer Experience

    How autonomous ride-hailing can steer us toward the future of cars

    Americans who have tried autonomous cars are much more likely to have positive feelings about them. Autonomous ride-hailing can help bridge the gap and expose more people.

    24 October 2023
  • Customer Experience

    Earning customer loyalty in retail banking post-pandemic

    New research highlights why a personalized digital experience across channels is essential to building customer advocacy and engagement.

    22 September 2023
  • Customer Experience

    The Digital Difference: Ensuring Your Digital Experiences Meet Heightened Expectations

    Brands must always monitor their customer journeys and touchpoints for “hot spots” and have a system for quick identification and remediation. Here’s why.

    12 September 2023
  • Customer Experience

    Could a summer of extreme weather affect EV acceptance?

    Amid concerns over climate change and calls for more electric vehicles, Ipsos looks at where consumers stand on sustainability in the auto world.

    6 September 2023
  • Customer Experience

    What customers expect from restaurants in 2024

    Consumers go to restaurants for the food, the experience, and quality time with their friends and family. And they’re coming back in full force.

    5 September 2023
  • Customer Experience

    Ipsos Update – September 2023

    Barbiecore, artificial intelligence, ESG… Ipsos Update explores the latest and greatest research & thinking on key topics from Ipsos teams around the world.

    1 September 2023
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